Faqs - SpEdSources

Frequently Asked Questions

What is SpeEdSources

SpEdSources is built for therapists, special educators, and support professionals who create and use resources for diverse learning needs. Whether you’re in a school, clinic, hospital, or home setting, our platform connects you with tools and materials that support inclusive, evidence-based practice across all environments from birth to adult.

Who can use SpEdSources?

SpEdSources is open to all — special education teachers, general educators, speech-language pathologists, occupational therapists, parents, and homeschoolers. Anyone looking for inclusive, accessible educational content can benefit from our platform.

Do you offer resources for different learning disabilities?

Absolutely. SpEdSources features resources tailored for autism, ADHD, dyslexia, speech delays, sensory processing disorders, and more. You can filter resources based on specific needs and categories.

Is SpEdSources available internationally?

Yes, SpEdSources is accessible worldwide. While most resources are in English and aligned with US educational standards, many are adaptable to international curriculums as well.

I can't download the file I purchased. What should I do?

First, ensure you’re logged into your account. Navigate to the “My Orders” section and click on the download link. If the problem persists, clear your browser cache or try a different browser. Still having trouble? Contact our support team for help.

Do I need special software to view or use the resources?

Most resources require standard software such as Adobe Reader (for PDFs), Microsoft Office, or Google Docs. The required tools will be listed in the product description when applicable.

Can I access my downloads on multiple devices?

Yes! Once purchased, your resources are stored in your account under “My Orders.” You can log in from any device to access and download them, as long as you’re using the same registered account.

How do I create a seller account on SpEdSources?

To create a seller account, click on the “Become a Seller” button on our homepage or navigate to the seller registration page. Fill in your details, upload the required verification documents, and submit your application. Our team will review and approve your account within 1–2 business days.

Is there a fee to sell on SpEdSources?

No upfront fee is charged to list your resources. SpEdSources takes a small commission on each sale, which is automatically deducted from your earnings. Details about the commission structure can be found in your seller dashboard.

How do I get paid for my sales?

Payouts are processed monthly via the payment method selected in your seller dashboard. Make sure your bank details are correctly filled out to avoid any delays.

How do I reset my password?

Click on the “Forgot Password?” link on the login page. Enter your registered email address, and we’ll send you a link to reset your password securely.

How do I view my order history?

Log in to your account and navigate to the “My Orders” section. There, you can view all past orders, download resources, and check order statuses.

How do I delete my account?

If you’d like to delete your account, please contact our support team via the help section. Once verified, your account and all associated data will be permanently removed.

Can I request a refund if I accidentally purchased the wrong item?

Refunds for accidental purchases are reviewed on a case-by-case basis. Please reach out to our support team with your order details, and we’ll do our best to resolve the issue.

Are refunds available for bundled resources or discounted items?

Refunds for bundles or discounted purchases are typically not provided unless there is a technical issue or missing content. Please ensure you review the resource descriptions carefully before purchasing.

How fast will I get my order?

Products on SpedSources are delivered digitally and instantly after purchase. Once you buy or download a free resource, it’s immediately available through a “Download Now” button on the confirmation page. You can also access all your purchases anytime by logging into your account and going to the “My Purchases” section.

What should I do if my downloaded file is corrupted or not working?

If you encounter a technical issue with a file, please contact our support team immediately. We’ll either send you a corrected version or issue a refund if the issue cannot be resolved.