SpedSources has a no-refund, final sale policy for digital resource purchases, since downloaded files like PDFs or PowerPoints can’t be “returned” like physical items. However, refunds may be granted under specific conditions: if you haven’t downloaded the resource, or in cases of defective files, misrepresentation (e.g., the product isn’t as described), technical incompatibility, or duplicate purchases. Refund requests must typically be submitted within one year of purchase, and refunds for Venmo orders require a 180-day notice. All refunds are evaluated on a case-by-case basis by SpedSources support team.